Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: PFCCWA on October 21, 2013, 02:35:17 PM

Title: Config Server DB Physical Data Model (SQL)
Post by: PFCCWA on October 21, 2013, 02:35:17 PM

Hello,

I am using business objects to report on the persons records within config server.
Within the person folder in CME, there are sub folders where all the agents are set up by team.
The report would show the agent and relevant folder they are placed in.

There is a folder table within config server but does not appear to have a linked dbid against the person table.
Genesys will not release the config server db schema so am wondering if its available elsewhere or someone may know the link?

thanks,WA

Title: Re: Config Server DB Physical Data Model (SQL)
Post by: kubikle on October 21, 2013, 03:54:10 PM

There are 2 tables: cfg_folder and cfg_obj_folder.