Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: genesysbasha on October 28, 2013, 01:10:05 PM

Title: DMA ETL Transferred Time showing old dates
Post by: genesysbasha on October 28, 2013, 01:10:05 PM

Hi Team,

This is to inform you that unfortunately our DB server got crashed hence we had restored the DM and DS bkp file on other DB server . post restoration in that DMA application showing that Transferred Time old dates whereas other section like begin time delete time all showing current date and time but we don't have any clue why its showing old dates?

Please help on this

Thanks
Basha

Title: Re: DMA ETL Transferred Time showing old dates
Post by: cavagnaro on October 28, 2013, 01:59:08 PM

???
By DBServer you mean, Genesys DBServer component or your DB engine AKA MSSQL, Oracle?
If second case: you should never restore ODS...only ETL/DataMart...ODS is a temp storage before going to ETL.

You have messed it up bad...I'd go to Genesys and do a STOP on ETL transactions

Title: Re: DMA ETL Transferred Time showing old dates
Post by: genesysbasha on October 29, 2013, 05:51:54 AM

Hi all,

This issue has been resolved now.

Thanks