Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: arunsharma75 on December 01, 2013, 01:29:57 PM

Title: Training on Genesys Routing and Voice platform
Post by: arunsharma75 on December 01, 2013, 01:29:57 PM

Hi guys,

I am new to Genesys, I know CISCO, Avaya and Nortel but not Genesys. I wanted to learn Genesys Platform. I tried to google, Genesys trainings are very expensive. I don't have hardware setup. Is there a way I can get cost effective training and online access to setup?

Any help will be greatly appreciated.

regards
Arun

Title: Re: Training on Genesys Routing and Voice platform
Post by: Kubig on December 01, 2013, 02:23:39 PM

If you will be a Genesys partner or customer, you can download Genesys components and build own lab/training env. In other way you have to contact some 3rd company which knows Genesys and provide you with some "cheaper" training, but without any certification. Standard documents (deployment,user,..)are available on site docs.genesyslab.com