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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: lancer123 on December 17, 2013, 01:05:27 PM

Title: Outbound Dialer - Find Numbers appearing in more than one calling list?
Post by: lancer123 on December 17, 2013, 01:05:27 PM

Hello,

Can somebody please let me know if it is possible to find phone numbers that are appearing in more than one Calling List?  Sometimes, we may have a situation where a customer is in two different Calling List and want to evaluate which customers they are before being called twice.

Thanks in advance,
Lance

Title: Re: Outbound Dialer - Find Numbers appearing in more than one calling list?
Post by: Kubig on December 17, 2013, 01:56:31 PM

Only possible way is via some own customization via PSDK. Database operations are not recommended.