Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: nejesse on January 08, 2014, 05:21:24 AM

Title: Advisors Mobile Edition Issues
Post by: nejesse on January 08, 2014, 05:21:24 AM

Hi,
I am having issues with the mobile edition of Advisors.  CCAdv-ME  I was able to install it with no errors.  However, when I use a supported version of iOS and use the Mobile app, I keep getting a 'Server not found' error.  I can connect to it with Safari on my iPhone, but not the app.  There is zero documentation on how to troubleshoot this.  Has anyone seen this or know something to check?  Thanks. 

Title: Re: Advisors Mobile Edition Issues
Post by: genesysguru on January 08, 2014, 01:48:31 PM

Anything here?

http://docs.genesyslab.com/Documentation/PMA