Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kamaya on January 13, 2014, 04:57:30 PM

Title: Changing source of *.stg files
Post by: kamaya on January 13, 2014, 04:57:30 PM

Hi,

Does anyone know how to change the location the template/workspaces stg files are stored? We've had IT changes & as a result the drive where the template/workspace stg files were located no longer exists. (e.g. It was s:\, it's now t:\)

We need to change the location where it looks these up, but CCPulse won't let us go any further than the stg invalid path error message.

Any suggestions would be greatly appreciated,

K.

Title: Re: Changing source of *.stg files
Post by: cavagnaro on January 13, 2014, 05:16:35 PM

Kinda read help files?
On CME -> CCPulse application options

Title: Re: Changing source of *.stg files
Post by: genesysguru on January 13, 2014, 09:15:49 PM

Yup, CCP application options related to "storage" maybe  >:(

Title: Re: Changing source of *.stg files
Post by: cavagnaro on January 15, 2014, 02:49:16 PM

The name is confusing...  ;D