Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: lancer123 on January 15, 2014, 04:31:32 PM

Title: Which Genesys Table is Queue Name Stored?
Post by: lancer123 on January 15, 2014, 04:31:32 PM

Hello,

Can anybody please share which Genesys database table the Queue name is stored in which the Configuration Manager uses?  We found the table for Skill but can't find queue.


Thanks in advance,
Lance

Title: Re: Which Genesys Table is Queue Name Stored?
Post by: MarkComplete on January 15, 2014, 09:14:01 PM

I am assuming you are talking about Virtual Queue names. Pretty sure it is just in cfg_dn.