Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: PFCCWA on January 17, 2014, 08:44:01 AM

Title: Benefit of Config Server Proxy
Post by: PFCCWA on January 17, 2014, 08:44:01 AM

Hello,

We have HA platform v8 and use config server primary/backup.
However recently when we lost framework host, applications such as GAD failed to connect with backup config server.
I think the issue is failure for config server backup to become primary correctly.
but it has been recommended we use config server proxy however not such what the benefit would be?
We are a single tenant environment.

thanks.

Title: Re: Benefit of Config Server Proxy
Post by: Kubig on January 17, 2014, 09:18:58 AM

There are lots of benefits - ie:

- reduce number of client's connection to the master configuration server
- reduce load given by read request by clients (all components which needn't write object have to be connected via proxy)
- if configuration server goes down, all clients connected to the proxy are without any depends

Title: Re: Benefit of Config Server Proxy
Post by: MarkComplete on January 17, 2014, 04:27:17 PM

Kubig is absolutely correct. There are many benefits to using Config Server Proxies. Particularly if you have a large environment. CS Proxy will reduce the load on the main config server. And if config server goes down, the clients connected to CS Proxies will still have read access to data so the impact to the environment as a whole is lessened.

Title: Re: Benefit of Config Server Proxy
Post by: genesysguru on January 18, 2014, 09:58:59 AM

In large deployments with IWS you definitely need multiple CSPs to share the load on the configuration layer.