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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: PFCCWA on January 24, 2014, 02:24:53 PM

Title: StatServer 812 Java 7
Post by: PFCCWA on January 24, 2014, 02:24:53 PM

Hello,

For anyone who has deployed StatServer 8.1.2, it now has support for java 1.7, however when I tried to use it with Java7u51, it wont work.
Does anyone know which version of java 7 is supported?
Cant find any updated document specifying the actual release.

thanks,

Title: Re: StatServer 812 Java 7
Post by: cavagnaro on January 24, 2014, 03:23:56 PM

Read Deployment guide...come on...

Title: Re: StatServer 812 Java 7
Post by: PFCCWA on January 24, 2014, 03:28:23 PM

Deployment states 1.7 only without going into more detail than previous docs.

I assumed this means any java 7 version.

It works on 1.5.0.18, last one attempted.

Title: Re: StatServer 812 Java 7
Post by: cavagnaro on January 24, 2014, 03:48:13 PM

You sure it is a 32bits or 64bits JDK and not JRE, right? According of course to your SS version used.
8.1.2 states clearly only JDK 1.7 not 1.4 nor 1.5 anymore, so if yours is working with 1.4 or 1.5 then probably your version is not 8.1.2.
If it still doesn't work after all this checked, then check your logs and analyze them.