Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: PFCCWA on February 25, 2014, 12:49:17 PM
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Hello,
We want to keep genesys logs for longer periods but dont want to use host disk space as this could be saturated quite fast.
What would be the recommended way to do this?
Ideally we want to keep logs at verbose=all for the last 7 days, maybe for a month.
We want to avoid sending large amounts of data through the network in case it affects other operations.
I was thinking of copying to a SQL DB or dedicated host but would that mean it would impact network? The all options in the apps currently is set to a local drive ie D:/logs/genesysapp but if we set up dedicated host would i need \\loghost\d$\logs\genesysapp?
thanks.
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Logs for all Genesys components or for specific components like a T-Server, URS, IXN and similiar "critical" components? All depends on network and all env architecture (LAN bandwidth and architecture, HW, used OS, traffic, etc.). In general we are using rsync on Linux server to sync all required logs to the central store. If the Linux platform is not possible, just compress log file (greatly reduce size) and copy to the dedicated server (for example through Perl script). IMHO - writting log records to the database is a bad way.
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Log File Management Tool might also do the job.