Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: julkrom on February 25, 2014, 06:44:28 PM

Title: 'Calling List' updated by 'SYSTEM'
Post by: julkrom on February 25, 2014, 06:44:28 PM

Hi guys,

I have the following line for few Calling List:

Calling List -d_Base_TDC_3PVC -last-import-date- Part0

This is displayed in the Spotlight Search Report, this shows all the changes made by CME users, the thing is that this line displays the change made by CME user 'SYSTEM', but there is no user with that name, it's possible that this is the DEFAULT account that is within the Access Group System as 'Environment\Default'?, it's normal that the Calling list were automatically updated and could be Default the one that made this?. Thanks in advance.

Regards

Title: Re: 'Calling List' updated by 'SYSTEM'
Post by: cavagnaro on February 25, 2014, 07:32:17 PM

When OCS (login with SYSTEM) updates the list (while dialing) maybe generates that event?