Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: MR_PT1 on March 10, 2014, 06:28:15 PM

Title: Solution Reporting Wizard
Post by: MR_PT1 on March 10, 2014, 06:28:15 PM

Is there a Solution Reporting Wizard for Windows 2008 R2?

I couldn't find it...

Title: Re: Solution Reporting Wizard
Post by: Kubig on March 11, 2014, 02:13:47 PM

I think that this app is supported just on Windows 2003/XP and Vista in last version (8.0). You can try install it via compatibility mode or just change ip_description and add your platform as a supported platform (this procedure is not supported and suggested).
So, there is just one possible and right solution ->  install the app on supported platform.