Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: PFCCWA on March 11, 2014, 08:47:31 AM

Title: WFM IIS Integration?
Post by: PFCCWA on March 11, 2014, 08:47:31 AM

Hello,
We are deploying WFM 8.1.2 however within the administrators guide there is no mention of an IIS integration with tomcat anymore.

Is this no longer required or recommended?

Whilst using WFM 761 this was part of our deployment so wondering why it is not documented anymore-  or is now customer choice but not needed?

thanks.

Title: Re: WFM IIS Integration?
Post by: Kubig on March 11, 2014, 08:53:27 AM

Personally, I have never used IIS with Tomcat within WFM solution. So, I think that it is not necessary yet. I do not see any advantages,except solution where you need make load-balancing between more than one Tomcat with WFM web.