Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: PFCCWA on March 13, 2014, 01:56:21 PM

Title: What OS are your Contact Centre Agents using?
Post by: PFCCWA on March 13, 2014, 01:56:21 PM

What OS are you agents now using?
for IWS or GAD.

Title: Re: What OS are your Contact Centre Agents using?
Post by: Kubig on March 13, 2014, 01:57:52 PM

XP will be out-of-support since April, so it is not good idea to deploy this OS for agents :-)

Title: Re: What OS are your Contact Centre Agents using?
Post by: PFCCWA on March 13, 2014, 09:04:38 PM

We have just moved to win7, needed wfm upgrade beforehand as IE 8/9 would not work with older version.