Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Grand_Master on March 24, 2014, 11:00:39 PM

Title: GCIP
Post by: Grand_Master on March 24, 2014, 11:00:39 PM

Does anyone know why GCIP (Customer Interaction Portal) never moved past 7.6?

I did one deployment of it, but client uptake was slow for the particular SP, so never got to see it in action with multiple active tenants.

Title: Re: GCIP
Post by: Fra on March 25, 2014, 09:46:52 AM

Possibly because of Genesys replaced it with HPE first and now Cloud products.

Fra

Title: Re: GCIP
Post by: Grand_Master on March 25, 2014, 10:18:05 PM

Aaah.  Nevermind.  HPE seems pretty much what I was looking for :)