Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: rajkishor09 on July 30, 2014, 06:39:14 AM

Title: SIP softphone using PSDK 8.1
Post by: rajkishor09 on July 30, 2014, 06:39:14 AM

I was just wondering can we build SIP softphone using PSDK 8.1 or we need "SIP Endpoint SDK. I was going through some post on this forum and Kubig mentioned that he developed one using PSDK long back. I need starting point if it is supported by PSDK  >:D.

!!! Post which I am referring.
[url=http://www.sggu.com/smf/index.php?topic=7971.0]http://www.sggu.com/smf/index.php?topic=7971.0[/url]

Title: Re: SIP softphone using PSDK 8.1
Post by: msh on July 30, 2014, 11:28:14 AM

If you are using a seperate SIP phone (either virtual or physical) you can do a agent desktop using only the platform SDK.

If the application needs to implement a actual SIP softphone the platform SDK is not enought.