Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vishwasam on September 10, 2014, 05:24:14 AM

Title: Unable to register the DN using Workspace Desktop Edition - Error 41
Post by: Vishwasam on September 10, 2014, 05:24:14 AM

Hi,

We are setting up a lab and I am able to use the extensions we configured  but unable to use Genesys workspace for more than one user.

Error:  The DN client is trying to apply an action to the DN that has not yet been registered by that client. - Media error (41).



Thanks,
Vishwa

Title: Re: Unable to register the DN using Workspace Desktop Edition - Error 41
Post by: Kubig on September 10, 2014, 07:27:28 AM

Follow deployment guide carefully and again logs,logs,logs and logs..