Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: aravind_mano on October 06, 2014, 10:39:25 AM

Title: Deployment tab is not displayed in Genesys Administrator
Post by: aravind_mano on October 06, 2014, 10:39:25 AM

The deployment tab is not displayed in Genesys Administrator 8.1.3.  The Deployment agent service is up and running state. Which document do i need to refer to resolve this?

Title: Re: Deployment tab is not displayed in Genesys Administrator
Post by: Kubig on October 06, 2014, 11:25:13 AM

Check the role settings for specific user

Title: Re: Deployment tab is not displayed in Genesys Administrator
Post by: aravind_mano on October 06, 2014, 12:21:01 PM

I am using  'default' user account to login into Genesys Adminstrator. The user has full access to "Genesys Administrator" product. However, I noticed that the "Deployment" module is not listed in role permissions.

Title: Re: Deployment tab is not displayed in Genesys Administrator
Post by: aravind_mano on October 06, 2014, 12:29:35 PM

Thanks Kubig. I figured out the problem. The deployment tab will be enabled when GAX is installed.