Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Andy Bender on January 01, 1970, 12:00:00 AM

Title: Network traffic
Post by: Andy Bender on January 01, 1970, 12:00:00 AM

I am trying to get an estimate on the amount of network traffic which occurs through Genesys.

What is the size (byte count) of the TEvent messages, EventRinging, EventHeld, EventDialing, etc. such as from the TServer?

Are they all approximately the same? or do they vary a lot?

How big (byte count) would a message be to the TServer be on a TAttachUserData() function call be (excluding the UUI data, as it would vary) ?


Thanks

Title: Network traffic
Post by: Clyde Wilkens on January 01, 1970, 12:00:00 AM

I recall seeing something at support.genesyslab.com a white paper dealing with traffic analysis. Do you have an access to it?

Title: Network traffic
Post by: Andy Bender on January 01, 1970, 12:00:00 AM

Clyde,
Unfortunately, I do not have access to the white paper. Could you possibly send me a copy?

Thanks,
Andy
abender@virtualhold.com

Title: Network traffic
Post by: Peter on January 01, 1970, 12:00:00 AM

Andy

Check the Framework 6.5 Getting Started Guide (65fr_gs.pdf). This has a section (page 43) titled "Traffic generated by Framework components" that provides what you need.

Peter,