Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: wim1981 on November 07, 2014, 06:35:42 AM

Title: CTI Errors when connecting with the toolbar
Post by: wim1981 on November 07, 2014, 06:35:42 AM

Hi,

We use the DDM Toolbar and ofthen our agents have a CTI Error when the toolbar wants to connect.

What does it mean a CTI error? Where does it comes from?

Title: Re: CTI Errors when connecting with the toolbar
Post by: Fra on November 07, 2014, 09:14:12 AM

oh dear..

Title: Re: CTI Errors when connecting with the toolbar
Post by: cavagnaro on November 07, 2014, 11:51:29 AM

;D Some posts are like to take a photo and make them "The post of the month" or something like that  ;D

Title: Re: CTI Errors when connecting with the toolbar
Post by: Adam G. on November 07, 2014, 05:27:17 PM

I suggest you raise a ticket with DDM.