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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: lwp718 on November 19, 2014, 02:08:54 AM

Title: GVP + Nuance TTS , am I purchase right license?
Post by: lwp718 on November 19, 2014, 02:08:54 AM

Hi,Guys:
We are trying to install Nuance with GVP
Basically we installed GVP first,and then install Nuance License Manager+ Speech Server  +Vocalizer  +voice package

But after install ,TTS could not working....
I just wondering ,am I purchased correct license?
are the software version meaningful?
Installation step as below:
1) Install License Manager
2) Install Vocalizer
3) Install the voice package
4) Install Nuance Speech Server

License information as below:

INCREMENT [b]nuance_nvn_tts swilmgrd 5.0[/b] permanent 1 \
VENDOR_STRING="Nuance Vocalizer for Network - FULL:Runtime" \
ISSUED=31-Oct-2014 SN=OR17478:98673 SIGN="1915 4980 E023 215B \
1ED4 F64C D845 72E3 4D1A 7BB9 BDED C638 4B3A F0D4 D615 1A28 \
B944 36BA D9F2 603F F3DE 4E0C 7DE7 92AE C78D C63C 54E7 DAEA \
C583 6E57" SIGN2="0B7A 0DE7 429D EB13 19F2 6DC7 8918 40FA EC3F \
CB60 7647 407A D0E8 19EC 282A 005D 2649 AC3B 10AE CF7D B5EB \
F2DC 7B6C F84D ED8D 3974 C916 4160 A4FD 8F32"
INCREMENT [b]nuance_nvn_cpr swilmgrd 5.0[/b] permanent 1 \
VENDOR_STRING="Nuance Vocalizer for Network - FULL:Runtime" \
ISSUED=31-Oct-2014 SN=OR17478:98673 SIGN="0940 433C 79DD FDF7 \
69CC 9365 4D14 BB6B BE7A 8E6F 8BA5 589D F852 9BAF 8EA6 0CB9 \
BEE8 3ABF 1139 C77E 9D5D 41DA B8A1 BB8B 1707 926D 48A9 F717 \
BA5A 6818" SIGN2="1854 C758 5450 86D2 DDAF FF77 5958 3C5A C34C \
A540 BBB9 18C7 7B16 F79C D12C 0F84 002D 502C 571D B7EA FEC7 \
AA5A B591 C295 EC2C 4129 9179 4AD8 C784 5FF3"
INCREMENT [b]promptsculptor_apdb swilmgrd 1.0[/b] permanent 1 \
VENDOR_STRING="Nuance Vocalizer for Network - FULL:Runtime" \
ISSUED=31-Oct-2014 SN=OR17478:98673 SIGN="0014 2B76 7692 1B46 \
9CF0 53D8 EC7B 8A22 C450 8912 E796 EBBA D3DA B729 AD42 1870 \
2D61 C2FD 9918 D74A EE09 ACB3 8414 D449 C431 64E8 A9E2 B71E \
D6D0 EC07" SIGN2="1D73 38C7 E67D 9EB0 D693 EF28 DF1B D05D 5BFD \
73F2 8A84 4831 C89A 432E 77E3 1803 121C DEDC A329 1B65 BDAC \
B19E 923F B4C6 7BEE CC26 3EB1 5024 4964 4C0C"

Thanks.

Title: Re: GVP + Nuance TTS , am I purchase right license?
Post by: cavagnaro on November 19, 2014, 02:41:32 AM

Erm...what does licenses have to do with integration?
Read GVP TTS integration steps. You also need MRCP server installed and configured for MRCPv2 maybe.
Again, check documentation and pls, contact a professional...how you being an end user take a purchase so easy?  :-X