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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: gzooby on November 27, 2014, 05:32:45 PM

Title: Composer 8.1 can´t get attached data through Interaction data block
Post by: gzooby on November 27, 2014, 05:32:45 PM

Hi guys, i´m having the following trouble.

I am working over Sip Server. I have recently installed GVP. I have defined in sip server switch an gvp did, and a RP. I have also generated an application for gvp did to reproduce. The thing is, in RP, i have defined a strategy that attached data kvp called "horarioatencion" with value '1'. In the strategy, after attaching data y just TRoute to gvp did. In sip server logs, i can see the attachment is correctly made, then in Resource manager logs i can see the atached key with it´s correponding value. Bue when the VXML application starts, and reaches InteractionData block, which only gets this key value (I created variable with the same name at entry block) it crashes. Looking at MCP´s log, I can see the exception "Invalid Key". Do I have to do something else in my application in addition to creating variable with the same exact name as key and get it through Interaction Data Block?

Thank you!