Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: PFCCWA on December 09, 2014, 02:26:46 PM

Title: Easier way to Associate DNs to IVR Ports
Post by: PFCCWA on December 09, 2014, 02:26:46 PM

hello,

I have a range of IVR ports and range of voice treatment port DNs.
To associate each Vtp DN to an ivr port I have to manually select it from the ivr port object.

Is there an easier way?
I was able to create a range of ports and range of vtp dns but no quick way to link both - that I can find.
this could be needed for over a hundred ports.

thanks.

Title: Re: Easier way to Associate DNs to IVR Ports
Post by: victor on December 09, 2014, 02:38:39 PM

Are you using G8.1? If so, we have a tool we have developed for ourselves that does it by manipulating cfg_db directly. If you want, I can email it to you.

Title: Re: Easier way to Associate DNs to IVR Ports
Post by: PFCCWA on December 09, 2014, 02:49:23 PM

Yes we are using v8.1
thanks,

Title: Re: Easier way to Associate DNs to IVR Ports
Post by: Kubig on December 09, 2014, 02:53:54 PM

If you can, sent me the tool as well, please. Very appreciate that.

Title: Re: Easier way to Associate DNs to IVR Ports
Post by: CK on January 01, 2015, 02:19:23 PM

I would appreciate if you sent it to me too! Thank u!!