Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: SantaSTP on January 01, 1970, 12:00:00 AM

Title: WFM Application Template missing
Post by: SantaSTP on January 01, 1970, 12:00:00 AM

How to create or to see the Application template of Workforce Management 6.5.1 in CME 5.1?

Title: WFM Application Template missing
Post by: nick on January 01, 1970, 12:00:00 AM

Hi

Not sure if this is any help, but we installed WFM 6.1 into 5.1 framework. We had to import the template from the media into CME Templates and then create the WFM application from that template as a 'third party application.' The Schedule Server and Data Aggregator need to be defined as 'third party servers' That has worked fine...

Title: WFM Application Template missing
Post by: SantaSTP on January 01, 1970, 12:00:00 AM

I found it.

WFM is a third party application