Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: aravind_mano on March 06, 2015, 02:16:31 PM

Title: GVP IVR: Voice capture and processing.
Post by: aravind_mano on March 06, 2015, 02:16:31 PM

Hi,

I am trying to capture user voice and processing it on server side using <record> & <subdialog>. However, i could not receive it on server side (jsp). Is there any settings needs to enabled in IVR profile or any where else?.  Any document reference will be helpful for me to proceed further.

Code snippet:
[code]
<form id="rec_voice">
<var name="utterance1" />
<record name="rec_voice_sample1" beep="true" maxtime="15s" finalsilence="3000ms" dtmfterm="true" type="audio/x-wav" >
<filled>
<assign name="utterance1" expr="rec_voice_sample1"/>
  </filled>
</record>
<subdialog enctype="multipart/form-data" expr="http://localhost/recsample/voicecapture" namelist="utterance1" method="post" />
</form>
[/code]

Thanks,
Aravind