Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: gzooby on April 10, 2015, 01:44:13 PM

Title: How to perform Silent installation WDE?
Post by: gzooby on April 10, 2015, 01:44:13 PM
Hi,

Can anyone help me? How can we performa a simple silent installation of WDE in a machine? Itīs not in deployment manual. I tried modifying the genesys_silent.ini file (FIRST INSTALLATION) and running setup.exe -s genesys_silent.ini and it doesnīt install, setup log throws result code 3.

Any ideas?

Regards
Z
Title: Re: How to perform Silent installation WDE?
Post by: abudwill on April 13, 2015, 10:59:07 PM
Hi Gzooby,

I believe the only supported method of deployment is through ClickOnce deployment.

We messed around with the InstallShield switches to do silent installs - but we ran into a problem with uninstalling.

We have chosen to not proceed with ClickOnce deployment / supported model.  Instead, we deploy our own MSI files built through Visual Studio.  This allows our deployment teams to script silent installs and uninstalls, and follows our enterprises general practice for app distribution.

This being said, you might want to investigate using ClickOnce (supported) or MSI distribution (not supported).

Regards,
Andrew
Title: Re: How to perform Silent installation WDE?
Post by: gzooby on April 14, 2015, 03:05:51 PM
I finally found it out. You have to edit the genesys_silent.ini file and the execute the following command:

[b]"<PATH>\setup.exe" /s /z"-s '<PATH>\genesys_silent.ini' -sl '<PATH>\genesys_install_result.log' -t '<PATH>\Genesys_Installation.log'"[/b]

Thank you for your responses!

Z
Title: Re: How to perform Silent installation WDE?
Post by: abudwill on April 14, 2015, 06:43:17 PM
Let me know if you test a silent uninstall / if you have any luck with that.  We weren't able to get silent uninstalls working - which is why we moved forward with MSI files.

Regards,
Andrew
Title: Re: How to perform Silent installation WDE?
Post by: gzooby on April 14, 2015, 06:50:53 PM
For sure!
Thank you!