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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on May 13, 2015, 11:47:15 PM

Title: Pulze (GAX)
Post by: cavagnaro on May 13, 2015, 11:47:15 PM

Hi guys
Has anyone achieved the installation of Pulze on GAX? Mine gets stuck after uploading the ZIP and XML file and doesn't do more with the APD one. Wonder if has anything to do with new metadata format...where GA complains also about a missing parameter...

Any idea?

[code]
2015-05-13 20:36:21,968 DEBUG: com.genesyslab.gax.asd.service.ip.IPUploadServiceImpl [qtp1594958326-46] - [120] IP Upload transfered file : D:\Program Files\GCTI\Genesys Administrator Extension/plugin.data/asd/gaxLocalCache\IPUploads\1431560172805\\ip.zip
2015-05-13 20:36:21,976 DEBUG: com.genesyslab.gax.asd.service.asd.helper.AsdOptionService [qtp1594958326-46] - [97] asd.silent_ini_path=D:\Program Files\GCTI\Genesys Administrator Extension/plugin.data/asd/installation/genesys_silent_ini.xml
2015-05-13 20:36:21,977 DEBUG: com.genesyslab.gax.asd.service.asd.helper.AsdOptionService [qtp1594958326-46] - [98] asd.local_ip_cache_dir=D:\Program Files\GCTI\Genesys Administrator Extension/plugin.data/asd/gaxLocalCache
2015-05-13 20:36:21,978 DEBUG: com.genesyslab.gax.asd.service.asd.helper.AsdOptionService [qtp1594958326-46] - [99] asd.plugin_ip_list=EZPulse,EZPulse64,GWEGAXPlugin,GWEGAXPlugin64,LRMPluginGAX,LRMPluginGAX64,RecPluginGAX,RecPluginGAX64,SIPDvMPlginGAX,SIPDvMP,ginGAX64,SIPFSPluginGAX,SIPFSPluginGAX64,VPRepPluginGAX,VPRepPluginGAX64,eSrvcPluginGAX,iWDPluginGAX,iWDPluginGAX64
2015-05-13 20:36:21,978 DEBUG: com.genesyslab.gax.asd.service.asd.helper.AsdOptionService [qtp1594958326-46] - [113] Mask action logging is enabled
2015-05-13 20:36:21,989 DEBUG: com.genesyslab.gax.asd.service.ip.IPUploadServiceImpl [qtp1594958326-46] - [120] IP Upload transfered file : D:\Program Files\GCTI\Genesys Administrator Extension/plugin.data/asd/gaxLocalCache\IPUploads\1431560181979\\Pulse.xml
2015-05-13 20:36:22,093 INFO : com.genesyslab.gax.core.connection.ConnectorInternal [qtp1594958326-46] - [256] Warmstandby.getstate: Idle
2015-05-13 20:36:22,093 INFO : com.genesyslab.gax.core.connection.ConnectorInternal [com.genesyslab.PCT.invoker.warmstandby] - [318] Config Server warmstandby state changed to Idle
2015-05-13 20:36:22,094 INFO : com.genesyslab.gax.core.connection.ConnectorInternal [qtp1594958326-46] - [257] Warmstandby service started
2015-05-13 20:36:22,095 INFO : com.genesyslab.gax.core.connection.ConnectorInternal [qtp1594958326-46] - [366] Opening connection to endpoint b200c4f4-cb51-4c13-9130-4b38f1a91384a - tcp://grumium1:2020
2015-05-13 20:36:22,095 INFO : com.genesyslab.gax.core.connection.ConnectorInternal [qtp1594958326-46] - [367] Trusted storage location: null
2015-05-13 20:36:22,096 INFO : com.genesyslab.gax.core.connection.ConnectorInternal [qtp1594958326-46] - [368] TLS service properly initialized: false
2015-05-13 20:36:22,096 INFO : com.genesyslab.gax.core.connection.ConnectorInternal [qtp1594958326-46] - [369] TLS Authentication mandatory: false
2015-05-13 20:36:25,640 INFO : com.genesyslab.gax.core.connection.ConnectorInternal [com.genesyslab.PCT.invoker.default] - [338] Config server (tcp://b200c4f4-cb51-4c13-9130-4b38f1a91384a@grumium1:2020) channel opened event. Endpoint: b200c4f4-cb51-4c13-9130-4b38f1a91384a - tcp://grumium1:2020
2015-05-13 20:36:25,640 INFO : com.genesyslab.gax.core.connection.ConnectorInternal [com.genesyslab.PCT.invoker.default] - [359] Notifying waiting thread...
2015-05-13 20:36:25,642 DEBUG: com.genesyslab.gax.core.common.Scheduler [asdExecutor-1] - [38] ASD Scheduler: started task. Active tasks = 1, pending tasks = 0.
2015-05-13 20:36:25,703 DEBUG: com.genesyslab.gax.asd.service.ip.LocalIPUploadTaskImpl [asdExecutor-1] - [193] IP TEMPLATE PROCESSING started: 10001 - Pulse/windows/8.5.101.02/default/Resources
2015-05-13 20:36:25,748 DEBUG: com.genesyslab.gax.core.web.RequestMappingInterceptor [qtp1594958326-50] - [64] returning 304 Not Modified
2015-05-13 20:36:25,767 DEBUG: com.genesyslab.gax.core.cfg.commands.CfgCommand [qtp1594958326-50] - [94] CfgQueryCommand loaded 0 objects of type CfgFolder.
2015-05-13 20:36:27,588 DEBUG: com.genesyslab.gax.core.web.RequestMappingInterceptor [qtp1594958326-47] - [64] returning 304 Not Modified
2015-05-13 20:36:27,608 DEBUG: com.genesyslab.gax.core.cfg.commands.CfgCommand [qtp1594958326-47] - [94] CfgQueryCommand loaded 0 objects of type CfgFolder.
2015-05-13 20:36:27,728 DEBUG: com.genesyslab.gax.asd.service.asd.helper.AsdOptionService [asdExecutor-1] - [97] asd.silent_ini_path=D:\Program Files\GCTI\Genesys Administrator Extension/plugin.data/asd/installation/genesys_silent_ini.xml
2015-05-13 20:36:29,147 DEBUG: com.genesyslab.gax.asd.service.asd.helper.AsdOptionService [asdExecutor-1] - [98] asd.local_ip_cache_dir=D:\Program Files\GCTI\Genesys Administrator Extension/plugin.data/asd/gaxLocalCache
2015-05-13 20:36:29,147 DEBUG: com.genesyslab.gax.asd.service.asd.helper.AsdOptionService [asdExecutor-1] - [99] asd.plugin_ip_list=EZPulse,EZPulse64,GWEGAXPlugin,GWEGAXPlugin64,LRMPluginGAX,LRMPluginGAX64,RecPluginGAX,RecPluginGAX64,SIPDvMPlginGAX,SIPDvMP,ginGAX64,SIPFSPluginGAX,SIPFSPluginGAX64,VPRepPluginGAX,VPRepPluginGAX64,eSrvcPluginGAX,iWDPluginGAX,iWDPluginGAX64
2015-05-13 20:36:29,147 DEBUG: com.genesyslab.gax.asd.service.asd.helper.AsdOptionService [asdExecutor-1] - [113] Mask action logging is enabled
2015-05-13 20:36:29,148 DEBUG: com.genesyslab.gax.asd.service.asd.helper.AsdOptionService [asdExecutor-1] - [97] asd.silent_ini_path=D:\Program Files\GCTI\Genesys Administrator Extension/plugin.data/asd/installation/genesys_silent_ini.xml
2015-05-13 20:36:29,148 DEBUG: com.genesyslab.gax.asd.service.asd.helper.AsdOptionService [asdExecutor-1] - [98] asd.local_ip_cache_dir=D:\Program Files\GCTI\Genesys Administrator Extension/plugin.data/asd/gaxLocalCache
2015-05-13 20:36:29,148 DEBUG: com.genesyslab.gax.asd.service.asd.helper.AsdOptionService [asdExecutor-1] - [99] asd.plugin_ip_list=EZPulse,EZPulse64,GWEGAXPlugin,GWEGAXPlugin64,LRMPluginGAX,LRMPluginGAX64,RecPluginGAX,RecPluginGAX64,SIPDvMPlginGAX,SIPDvMP,ginGAX64,SIPFSPluginGAX,SIPFSPluginGAX64,VPRepPluginGAX,VPRepPluginGAX64,eSrvcPluginGAX,iWDPluginGAX,iWDPluginGAX64
2015-05-13 20:36:29,148 DEBUG: com.genesyslab.gax.asd.service.asd.helper.AsdOptionService [asdExecutor-1] - [113] Mask action logging is enabled
2015-05-13 20:36:29,157 DEBUG: com.genesyslab.gax.asd.service.ip.LocalIPUploadTaskImpl [asdExecutor-1] - [284] Extracting template options for ip 10001 - Pulse/windows/8.5.101.02/default/Resources from file Pulse.apd
2015-05-13 20:36:33,362 INFO : com.genesyslab.gax.core.connection.ConnectorInternal [com.genesyslab.PCT.invoker.warmstandby] - [318] Config Server warmstandby state changed to Off
2015-05-13 20:36:34,761 DEBUG: com.genesyslab.gax.core.common.Scheduler [asdExecutor-1] - [41] ASD Scheduler: finished task. Active tasks = 1, pending tasks = 0.
2015-05-13 20:36:34,761 DEBUG: com.genesyslab.gax.core.common.Scheduler [asdExecutor-1] - [47] ASD Scheduler: waiting for other tasks to finish. Active tasks = 0, pending tasks = 0.

[/code]

Title: Re: Pulze (GAX)
Post by: cavagnaro on May 13, 2015, 11:56:38 PM

Ok added the APD and XML files manually to GA and worked fine, so theory discarded :(