Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: genesysBeginner on May 21, 2015, 08:16:40 AM

Title: Genesys Interaction with Salesforce using Wsdl
Post by: genesysBeginner on May 21, 2015, 08:16:40 AM

Hello,
I'm trying to connect salesforce to Genesys using a WSDL webservicecapturpoint.
i already tested  the webservice in genesys side with SoapUi and it works. In the Salesforce side i created an apex class from WSDL and i'm supposed to create a trigger to call the webservice so i can send  the interaction to genesys.
any ideas or samples ?