Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: CK on May 29, 2015, 10:59:28 AM

Title: Some help with Resource Manager HA
Post by: CK on May 29, 2015, 10:59:28 AM
Hello,

I am trying to set active-active HA for my RM. I have searched through the forum and found out that the optimal solution is through SIP server load balancing the RMs. I cannot get it to work. I have created a resource group by selecting both RMs(i do not know if this is correct, i did not find info on it) to serve it and associate an MCP with it. My conf is the following:
[code]
Cluster VIP: 192.168.1.10
NLB RM_A : 192.168.1.50
NLB RM_B : 192.168.1.51

RM_A: 192.168.1.199 (5160)
RM_B: 192.168.1.200 (5260)


RM_A
====
ha mode = active-active
hotstandby = true
member1 = 192.168.1.199:9801
member2 = 192.168.1.200:9801
members= 1 2
mymemberid = 1 (2 in RM_B)
virtual-ip = 192.168.1.10
virtual-ip-in-via = true
nic.eth0 = <some value>
nic.eth1 = <some value>(same with RM_B)
nics = 0 1

MCP
===
transport.staticroutelist = 192.168.1.199,192.168.1.200

MSML VOIPservice
=============
contact = 192.168.1.10
contact-list = 192.168.1.199:5160,192.168.1.200:5260
[/code]
Can you please point out the misconfiguration or any other suggestion?
Thanks in advance
Title: Re: Some help with Resource Manager HA
Post by: Kubig on May 29, 2015, 11:10:12 AM
In a-a mode where the SIP acts as LB, the cluster VIP adress is not needed and the NLB as well. Strongly recommend to you read the documentation, where is all described very well.

On VoIP object you have to define option "contact-list" (in case you are using IP based mode and not FQDN), where you should configure separated list of RM IP:PORT. And of course the OOS checking.
Within MCP objects you have to define staticroutelist with IP addresses of each node from RM cluster (without port, comma separated list) and the option routeset to the IP adrress and port of one of the RMs (in exactly format <sip:ip:port;lr>).
Title: Re: Some help with Resource Manager HA
Post by: CK on May 29, 2015, 12:21:48 PM
Thanks Kubig, it now works as expected.
Title: Re: Some help with Resource Manager HA
Post by: Kubig on May 29, 2015, 12:31:44 PM
Great  :)