Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Raja12398 on June 15, 2015, 01:33:35 PM

Title: Genesys Composer
Post by: Raja12398 on June 15, 2015, 01:33:35 PM

Hi Experts,

I am new in  Genesys Composer. My client does not use composer. they use, ird for developing strategy. i though to install composer in my local machine..if i install composer in my machine and open the strategy..is it going to impact anywhere? i just wanted to see, how composer work..if i install composer in my machine, and open stategy using that..where we don't use composer..we use ird in our environment..what impact it can be? please provide ur suggestion.. i am new to composer.i know..this is very silly question..sorry for asking this basic question.

Thanks
Raja

Title: Re: Genesys Composer
Post by: Kubig on June 15, 2015, 01:58:21 PM

Are there the Orchestration server deployed? If no, the Composer is not necessary, because you cannot use appllication/strategies written in Composer for URS environment only.

Title: Re: Genesys Composer
Post by: Raja12398 on June 15, 2015, 02:18:08 PM

No sir..there is no ORS..so if there is no ORS, no use of composer..is it?

Thanks for your response..

Thanks
Sarkar

Title: Re: Genesys Composer
Post by: cavagnaro on June 15, 2015, 02:18:39 PM

No, there is not. IRD only

Title: Re: Genesys Composer
Post by: Raja12398 on June 15, 2015, 03:28:04 PM

Thanks a lot

Title: Re: Genesys Composer
Post by: zafzef.mourad on June 17, 2015, 02:41:03 PM

Well...u can use Composer to create VXML callflow without using ORS.

Title: Re: Genesys Composer
Post by: cavagnaro on June 18, 2015, 12:20:50 PM

And how URS will process it?

Title: Re: Genesys Composer
Post by: postx on June 20, 2015, 09:03:23 AM

MCP will do it...

VXML => MCP
SCXML => ORS

So when selected "Voice only" project you can build VXML apps with Composer

This will work with URS & MCP, no ORS needed...

"Routing" or "Routing and Voice" requires ORS in the environment.

Title: Re: Genesys Composer
Post by: cavagnaro on June 20, 2015, 01:56:41 PM

There are limits as it is a GVP project
You can't use any resource from URS. It is not the same.