Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: sateeshmishra10 on June 19, 2015, 09:50:17 AM

Title: for IVR port and IPCS
Post by: sateeshmishra10 on June 19, 2015, 09:50:17 AM

Hi
I have three site locations & created three different location GVP and IPCS watch dog for every site.

Now I want to restart one of the site location, during that I want to use to route all  IVR call with another site.

How I can do it.

Title: Re: for IVR port and IPCS
Post by: Kubig on June 19, 2015, 10:54:37 AM

IT depends on how do you call the ports - within routing strategy through DNG?