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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Alyw on July 01, 2015, 04:26:15 AM

Title: Retrieving error code from RequestAgentLogin response
Post by: Alyw on July 01, 2015, 04:26:15 AM

I'm developing an agent desktop using PSDK 8.5 in C#.net. When I try to registering an agent, I received response from RequestAgentLogin as below:

'EventError' ('52')
message attributes:
AttributeEventSequenceNumber [long] = 4616
AttributeCustomerID [str] = "Resources"
Time            = ComplexClass(TimeStamp):
  AttributeTimeinuSecs [int] = 548000
  AttributeTimeinSecs [int] = 1435627601
[color=blue]AttributeErrorCode [int] = 620
[/color]AttributeThisDN [str] = "6145"
AttributeReferenceID [int] = 2

How can I get the error value as I highlighted in blue? I also found that error 620 is equivalent to Errors.TERR_ASAI_INCS_AGT_ST.