Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: nomster123 on July 01, 2015, 11:33:27 AM

Title: Loading strategy in GA
Post by: nomster123 on July 01, 2015, 11:33:27 AM

How do to load a strategy from composer  and where it should be loaded in Genesys Administrator ?

Can anyone please guide

Title: Re: Loading strategy in GA
Post by: Kubig on July 02, 2015, 06:27:51 AM

Read the documentation.

In general - I can only load the ORS strategies/scripts from Composer.

Title: Re: Loading strategy in GA
Post by: cavagnaro on July 02, 2015, 08:27:45 PM

There is a way to do via annex tab but sucks...too complicated. Do as Kubig says, much easier

Enviado de meu C6602 usando Tapatalk

Title: Re: Loading strategy in GA
Post by: nomster123 on July 03, 2015, 11:36:20 AM

Okay Kubig, so to be specific i wanted to ask that I have created a  project in Composer and its a routing strategy. I want to map it to some DN so in order to that  I make a new application in Orchestration folder in GA and give the URI as of the strategy made in composer. So whats the correct way of importing that application and make it to run? Please guide

Title: Re: Loading strategy in GA
Post by: Kubig on July 03, 2015, 12:16:14 PM

Very easy approach: Log into the GA -> Provisioning -> Routing/eServices -> Orchestration -> select and open requested "routing script" which was generated from Composer -> DN tab -> Add some free routing point

All is described in documentation.

Title: Re: Loading strategy in GA
Post by: nomster123 on July 06, 2015, 10:21:32 AM

Agreed and done but does all the strategies in composer are loaded auto on the web server or not? or do i need to do something to get them on web server also , using Tomcat

Title: Re: Loading strategy in GA
Post by: cavagnaro on July 06, 2015, 12:26:34 PM

Ermmm configure Tomcat on your Eclipse and deploy... Come on...baby docs

Enviado de meu C6602 usando Tapatalk

Title: Re: Loading strategy in GA
Post by: nomster123 on July 06, 2015, 12:56:21 PM

Which documentation you talking about?
The routing strategy guide only mentions the case of auto email and not a simple call routing.

Title: Re: Loading strategy in GA
Post by: cavagnaro on July 06, 2015, 05:17:20 PM

Composer deployment

Enviado de meu C6602 usando Tapatalk