Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: genesysBeginner on July 01, 2015, 01:48:16 PM

Title: Send and capture Snmp trap when raising an alarm
Post by: genesysBeginner on July 01, 2015, 01:48:16 PM

Helle,
i'm trying to send an snmp trap after sending an alarm, and want to capture the snmp trap sended.
Has anyone have already done this or have a tutorial about this subject.
Best regards

Title: Re: Send and capture Snmp trap when raising an alarm
Post by: Fra on July 01, 2015, 01:55:23 PM

You need to have an NMS user interface where you load the Genesys MIB file.
You can get some more details on it in the Built-in SNMP support in the Management Layer user guide.

Fra

Title: Re: Send and capture Snmp trap when raising an alarm
Post by: clemouk on July 02, 2015, 11:58:14 AM

You will need to have the Genesys SNMP Master Agent installed and connected to whatever components you want to alarm - Management Framework of GVP for example. For testing I use a free product from iReasoning  [url=http://ireasoning.com/mibbrowser.shtml]http://ireasoning.com/mibbrowser.shtml[/url] to receive the traps. You can send them to multiple IP Addresses using the SNMP MA. For an Enterprise level solution you would send the traps to your network monitoring tools.