Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: jago_ff on July 23, 2015, 05:19:55 PM

Title: CCPulse show only login agents
Post by: jago_ff on July 23, 2015, 05:19:55 PM

Hi, i have a little question... is there any way to show only loging agents in a CCPulse view?

Thanks!

Title: Re: CCPulse show only login agents
Post by: Adam G on July 23, 2015, 07:49:13 PM

Do you mean to dynamically display only Logged in Agents in a Dynamic View, rather than setting up an Agent Group in a Static View?

The answer lies within my question.

Title: Re: CCPulse show only login agents
Post by: cavagnaro on July 23, 2015, 07:53:27 PM

Or configure CCpulse on regedit to show only agent login?
Answered too in the question hehe
Liked this game

Enviado de meu C6602 usando Tapatalk

Title: Re: CCPulse show only login agents
Post by: Adam G on July 23, 2015, 11:22:35 PM

lol?

Title: Re: CCPulse show only login agents
Post by: cavagnaro on July 24, 2015, 12:07:12 AM

hehe maybe he meant to show only login id, not login id, Last Name, first name, you know, what is configured on regedit on CCPulse computer.
Answer with a question, like one of those games was the joke ;)

Title: Re: CCPulse show only login agents
Post by: Adam G on July 24, 2015, 08:07:00 AM

I understood. ;D