Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: aravind_mano on August 07, 2015, 06:35:58 AM

Title: IWS - CustomCommand
Post by: aravind_mano on August 07, 2015, 06:35:58 AM

Is there any permissions needs to be enabled inorder to execute ChainOfCommand ?  Code snippet provided below. It does not work in client environment.

commandManager.InsertCommandToChainOfCommandBefore("InteractionVoiceAnswerCall", "AnswerCall",
new List<CommandActivator>(){ new CommandActivator(){ CommandType = typeof(AnswerCallCommand), Name="BeforeAnswerCallCommand"  }}

I logs i see the constructor initialized. But It does enter into Execute() method while answering call.

Thanks,
Aravind