Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: nomster123 on September 04, 2015, 08:52:34 AM
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due to a stupid mistake i changed password of default by mistake and unable to login to my config manager, im using SQL server 2008 with Conf server 8.1, tried to delete the password from cfg_person but it still doesnt log in as it is uding its own encryption. If i even delete the password entry it still doesnt log in. Suppose there is exncrypted for empty string too.
Please help its very important
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You will have to delete password on sql table and restart CfgServer after that.
Enviado de meu C6602 usando Tapatalk
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Deleted password and restarted DB server and CFG server but no use. its not accepting blank password
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Then create a password on another account you know. Copy the encrypted value to the default account and done. Easy as that...
Enviado de meu C6602 usando Tapatalk
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Problem is that there is only one account in the DB right now that is default. Havant added any agent yet :/
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Re-install?
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Just idea : Try to extract just the SQL script for cfg_person table from the SQL scripts for the CFG databse and recreate this table (the default user should be create with default password).
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dont want to reinstall, have already installed alot of things in it
@kubig: ill try this and get back to you on this
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Kubig , I am having trouble finding exact SQL statement which will insert into persons table, There were two scripts i used , one was init other was CFG locals but both contain a lot of commands, it might just affect the whole Table.
Can you please specify which commands from these two scipts. Forgive me knowledge of SQL. Using SQL Server
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Please follow below steps if you forget the password of configuration server.
1. Make a backup of your CME database
2. Stop Configuration Server
3. Run this SQL query against the database:
a. Pre 8.0.3 configuration server/db:
UPDATE cfg_person SET password='5F4DCC3B5AA765D61D8327DEB882CF99' WHERE dbid=100;
b. 8.0.3 config server or highter:
UPDATE cfg_person SET password='5F4DCC3B5AA765D61D8327DEB882CF99' , salted_string=NULL WHERE dbid=100;
4. Start Configuration Server.
This will change the password to 'password'.
NOTE:
Don’t put the password of your own instead of '5F4DCC3B5AA765D61D8327DEB882CF99'.
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Good post.
Wonder if there is a way on SMF to flag it, as "useful"?
[quote author=raza990 link=topic=9084.msg40723#msg40723 date=1441611300]
Please follow below steps if you forget the password of configuration server.
1. Make a backup of your CME database
2. Stop Configuration Server
3. Run this SQL query against the database:
a. Pre 8.0.3 configuration server/db:
UPDATE cfg_person SET password='5F4DCC3B5AA765D61D8327DEB882CF99' WHERE dbid=100;
b. 8.0.3 config server or highter:
UPDATE cfg_person SET password='5F4DCC3B5AA765D61D8327DEB882CF99' , salted_string=NULL WHERE dbid=100;
4. Start Configuration Server.
This will change the password to 'password'.
NOTE:
Don’t put the password of your own instead of '5F4DCC3B5AA765D61D8327DEB882CF99'.
[/quote]
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Hello,
I am trying to to compute the correct hash with a given password and salt.
The documentation states that this should be sha256(clear_text_password || salt) or sha256(salt || clear_text_password) but this doesn't seem to work.