Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Gef Buneri on October 12, 2015, 10:13:52 AM

Title: CCPulse+ tresholds and actions ref. manual; does it exists?
Post by: Gef Buneri on October 12, 2015, 10:13:52 AM

Hello all, hope all fine out there.

I'm working with tresholds/actions in CCPulse and generally the logic is quite clear, but I would like to know if does it exist any reference/developer manual for script examples or language reference and, eventually, to know its name.


Regards,

Gef.

Title: Re: CCPulse+ tresholds and actions ref. manual; does it exists?
Post by: raza990 on October 12, 2015, 10:30:36 AM

Try "Reporting 8.1 CCPulse+ Administrator�s Guide".

Title: Re: CCPulse+ tresholds and actions ref. manual; does it exists?
Post by: Gef Buneri on October 12, 2015, 10:37:24 AM

Thanx a lot, Raza.