Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Akshay3555 on October 19, 2015, 12:00:43 PM

Title: T Server Log files refining
Post by: Akshay3555 on October 19, 2015, 12:00:43 PM

Hi,

The T-Server logs are currently getting saved in a folder defined in the Config file in a server.

Could anyone please let me know how to automatically delete the log files which are 7 days old.
The logs which are 7 days old should be deleted from  the folder automatically.

The configuration is as follows.

<add key ="Days_for_Deletion" value="7" />

Kindly help if you know the solution.

Thanks in advance.

Title: Re: T Server Log files refining
Post by: Adam G on October 19, 2015, 12:18:29 PM

Go to CIM/CME/Administrator and update your TServer>Options>log>expire setting.

Title: Re: T Server Log files refining
Post by: Fra on October 19, 2015, 12:48:00 PM

The solution you have in place - possibly a script which reads a config file and either it deletes or moves the log files somewhere else - is not a Genesys out-of-the-box functionality, so you should check internally with whoever created it.

Adam's is Genesys logs retention mechanism.

Fra