Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Daere on October 21, 2015, 03:10:29 PM

Title: WDE customization with Visual Studio and C#
Post by: Daere on October 21, 2015, 03:10:29 PM

Hello!

I have a little problem, I try to get the ChatChannel with this code:

IInteractionChat interaction = (IInteractionChat)interaction;
  if (interaction != null)
  {
        IClientChannel client = interaction.ChatChannel;
}

When this code goes in execution, the Message Box that I've set for debug not be showed and the flow goes wrong.
Can you help me to understand where i was wrong?

Thank you

Title: Re: WDE customization with Visual Studio and C#
Post by: abudwill on October 23, 2015, 06:35:55 PM

I think we would need to see more complete code.

Additionally we would need to understand what action is triggering the execution of this code.

Also, this may be more appropriate in the dev section.

Regards,
Andrew

Title: Re: WDE customization with Visual Studio and C#
Post by: Daere on October 24, 2015, 08:43:11 AM

Hi Andrew,

thanks for your response, I've open a new topic in the section that you have suggested to me: [url=http://www.sggu.com/smf/index.php/topic,9181.0.html]http://www.sggu.com/smf/index.php/topic,9181.0.html[/url]

Thanks for your help