Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: a.jay on October 27, 2015, 09:10:01 AM

Title: GPlus SAP
Post by: a.jay on October 27, 2015, 09:10:01 AM

Hi All

After upgrade Gplus for SAP Multichannel 8.0.000.26 to 8.0.100.17 it work about 30 minutes and connection between SAP CRM and GPlus goes down. There are no errors in logs:

[quote]27 10 08:42:05:561 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge2:4050[Opened]/5
27 10 08:42:05:561 [O client worker #1-5] INFO                  ADDP  Addp packet received: p(209) from tcp://ge2:4050[Opened]/5
27 10 08:42:13:374 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge1:4050[Opened]/3
27 10 08:42:13:374 [O client worker #1-3] INFO                  ADDP  Addp packet received: p(137) from tcp://ge1:4050[Opened]/3
27 10 08:42:14:014 [    ServerSocketImp] DEBUG sap.core.http.Server  @HTTPServer (CONNECTION) (ACCEPT) Socket[addr=/10.1.2.202,port=16798,localport=8585]
27 10 08:42:14:014 [    ServerSocketImp] WARN  ore.MemoryController  Memory usage statistics:
Free memory: 22932648
Available memory: 84774912
Max memory: 518979584

27 10 08:42:14:014 [    ServerSocketImp] DEBUG .pool.MonitorBacklog  (PUT) Pool size [8]

27 10 08:42:15:561 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge2:4050[Opened]/5
27 10 08:42:15:561 [O client worker #1-5] INFO                  ADDP  Addp packet received: p(210) from tcp://ge2:4050[Opened]/5
27 10 08:42:23:389 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge1:4050[Opened]/3
27 10 08:42:23:389 [O client worker #1-3] INFO                  ADDP  Addp packet received: p(138) from tcp://ge1:4050[Opened]/3
27 10 08:42:25:561 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge2:4050[Opened]/5
27 10 08:42:25:561 [O client worker #1-5] INFO                  ADDP  Addp packet received: p(211) from tcp://ge2:4050[Opened]/5
27 10 08:42:33:389 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge1:4050[Opened]/3
27 10 08:42:33:389 [O client worker #1-3] INFO                  ADDP  Addp packet received: p(139) from tcp://ge1:4050[Opened]/3
27 10 08:42:35:561 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge2:4050[Opened]/5
27 10 08:42:35:561 [O client worker #1-5] INFO                  ADDP  Addp packet received: p(212) from tcp://ge2:4050[Opened]/5
27 10 08:42:43:389 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge1:4050[Opened]/3
27 10 08:42:43:389 [O client worker #1-3] INFO                  ADDP  Addp packet received: p(140) from tcp://ge1:4050[Opened]/3
27 10 08:42:45:561 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge2:4050[Opened]/5
27 10 08:42:45:561 [O client worker #1-5] INFO                  ADDP  Addp packet received: p(213) from tcp://ge2:4050[Opened]/5
27 10 08:42:53:389 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge1:4050[Opened]/3
27 10 08:42:53:389 [O client worker #1-3] INFO                  ADDP  Addp packet received: p(141) from tcp://ge1:4050[Opened]/3
27 10 08:42:55:561 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge2:4050[Opened]/5
27 10 08:42:55:561 [O client worker #1-5] INFO                  ADDP  Addp packet received: p(214) from tcp://ge2:4050[Opened]/5
27 10 08:43:02:436 [    ServerSocketImp] DEBUG sap.core.http.Server  @HTTPServer (CONNECTION) (ACCEPT) Socket[addr=/10.1.2.149,port=30331,localport=8585]
27 10 08:43:02:436 [    ServerSocketImp] DEBUG .pool.MonitorBacklog  (PUT) Pool size [9]

27 10 08:43:03:389 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge1:4050[Opened]/3
27 10 08:43:03:389 [O client worker #1-3] INFO                  ADDP  Addp packet received: p(142) from tcp://ge1:4050[Opened]/3
27 10 08:43:05:561 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge2:4050[Opened]/5
27 10 08:43:05:561 [O client worker #1-5] INFO                  ADDP  Addp packet received: p(215) from tcp://ge2:4050[Opened]/5
27 10 08:43:13:390 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge1:4050[Opened]/3
27 10 08:43:13:390 [O client worker #1-3] INFO                  ADDP  Addp packet received: p(143) from tcp://ge1:4050[Opened]/3
27 10 08:43:15:561 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge2:4050[Opened]/5
27 10 08:43:15:561 [O client worker #1-5] INFO                  ADDP  Addp packet received: p(216) from tcp://ge2:4050[Opened]/5
27 10 08:43:23:390 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge1:4050[Opened]/3
27 10 08:43:23:390 [O client worker #1-3] INFO                  ADDP  Addp packet received: p(144) from tcp://ge1:4050[Opened]/3
27 10 08:43:25:562 [          PSDK.Timer] INFO                  ADDP  Polling connection tcp://ge2:4050[Opened]/5
27 10 08:43:25:562 [O client worker #1-5] INFO                  ADDP  Addp packet received: p(217) from tcp://ge2:4050[Opened]/5
27 10 08:43:27:218 [    ServerSocketImp] DEBUG sap.core.http.Server  @HTTPServer (CONNECTION) (ACCEPT) Socket[addr=/10.1.2.202,port=16813,localport=8585]
27 10 08:43:27:218 [    ServerSocketImp] WARN  ore.MemoryController  Memory usage statistics:
Free memory: 22593680
Available memory: 84774912
Max memory: 518979584
[/quote]

What it can be?
Thanks in advance

Title: Re: GPlus SAP
Post by: a.jay on December 02, 2015, 03:11:16 PM

It was bug in this version.