Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Rajnish@49 on October 27, 2015, 11:45:41 AM

Title: GAX error
Post by: Rajnish@49 on October 27, 2015, 11:45:41 AM

Hello All,

I am encountering error "HTTP 403 problem accessing GAX/reason forbidden" while i am locally using url "http://localhost:8080/gax/" on the server. We have already installed GAX server instance on server and we are trying to use url "http://localhost:8080/gax" to enter setup mode and provide configuration information. Request your suggestion.


Thanks in advance.

Rajnish

Title: Re: Re: Genesys Certified Support Professional 8 Consultant, CIM Troubleshooting
Post by: Fra on October 27, 2015, 11:59:01 AM

Clearly, you posted this under the wrong thread.

Fra

Title: Re: Re: Genesys Certified Support Professional 8 Consultant, CIM Troubleshooting
Post by: Rajnish@49 on October 27, 2015, 01:10:41 PM

My apologies for wrong thread, But i am unable to post my question, with new post. Still would request you to guide me to correct thread and help me.


Thanks in advance.

Rajnish

Title: Re: Re: Genesys Certified Support Professional 8 Consultant, CIM Troubleshooting
Post by: Kubig on October 27, 2015, 02:24:05 PM

Did you deploy the GAX into any 3rd web server (Tomcat, IIS,..) or with Jetty? What says logs? As Fra said, create new thread for the topic

Title: Re: Re: Genesys Certified Support Professional 8 Consultant, CIM Troubleshooting
Post by: cavagnaro on October 27, 2015, 03:20:56 PM

Please move to new thread

Title: Re: GAX error
Post by: Rajnish@49 on October 29, 2015, 11:32:28 AM

Now i am encountering  new error "webpage is not available" Same time in the logs i can see error "Host_Status_Unavailable" But my host is up and running fine.

Thanks,
Rajnish