Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: nomster123 on November 02, 2015, 02:36:31 PM

Title: CCAS using SIP SERVER
Post by: nomster123 on November 02, 2015, 02:36:31 PM

Hi Can anyone tell me a sample of how to implement a call-asnwer-release scenario in CCAS framework 8.1. I am using 300 agents which are successfully logged and I even throw the calls but agents are not getting it. My Sip server scenario is not working

Title: Re: CCAS using SIP SERVER
Post by: cavagnaro on November 02, 2015, 11:45:39 PM

Magic balls broken, put logs