Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: upk_singhm on November 05, 2015, 12:25:09 PM
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Hi Guys,
From your experience what are the things that one must be careful with while migrating from 8.1 to 8.5 Infomart?
Appreciate all your inputs.
Thanks,
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Easy answer - entire approach and of course, make sure you have working backup of the database
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Thanks for the short and simple answer but that doesn't help, anyone else has experience in it and what things they came across that were bottlenecks will be much appreciated.
Thanks,
Upkar
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Sorry, but do not know what you want to hear. You did not mentioned what version of GIM is currently used, to what version you will want to upgrade, etc. In other hand, entire approach is described very well within available documentation, so why reinvent the wheel.
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I've done the upgrade, followed the documentation and had no issues.
disclaimer: my environment is not your environment, so I have no idea if you will have the same success. Make sure you have a backup of your DB, and tread carefully.
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Dear Members,
Thanks for the responses, Kubig Sir the versions are mentioned in my post and also in subject line. When someone poses a question of this type one is expecting anyone who has faced any issues in particular to be shared with the community.
Hope you understand.
Appreciate the response guys (Esp. by Dionysis and a little poking by Kubig :) ).
You guys are the best help I could ever ask for.