Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: rkd on November 30, 2015, 04:55:11 PM

Title: G!2 Custom Reports got deleted by mistake
Post by: rkd on November 30, 2015, 04:55:11 PM

Hi

One folder which contains a set of Customized reports were deleted by someone by mistake.

Is there anyway to retrieve those reports back in GI2?

Title: Re: G!2 Custom Reports got deleted by mistake
Post by: cavagnaro on November 30, 2015, 05:46:54 PM

If you had a backup yes
If not... :/

Title: Re: G!2 Custom Reports got deleted by mistake
Post by: rkd on November 30, 2015, 06:00:10 PM

Will it take a backup automatically when we create a report?

Title: Re: G!2 Custom Reports got deleted by mistake
Post by: cavagnaro on November 30, 2015, 06:24:57 PM

No solution does that ever