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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: PFCCWA on December 03, 2015, 04:53:34 PM

Title: Multiple Log check using Kazimir
Post by: PFCCWA on December 03, 2015, 04:53:34 PM

hello,

I am sure this is possible but can we join multiple logs and search by a connid using kazimir?

in a large contact centre checking a single call across multiple logs can be difficult so looking for possibilities to overcome this.

thanks.

Title: Re: Multiple Log check using Kazimir
Post by: Kubig on December 04, 2015, 09:06:28 AM

In the latest version of Kazimir is the feature which allows to you open more than one log file at one moment and of course the searching is through all opened log files.

Title: Re: Multiple Log check using Kazimir
Post by: Dionysis on December 04, 2015, 02:11:02 PM

Not sure you even need a specific version, I've been using Kazimir to do this for many years.  The way I do it is just open the first log, then drag and drop the other logs onto the Kazimir window, it will open as many files as you need this way.

Title: Re: Multiple Log check using Kazimir
Post by: Kubig on December 04, 2015, 02:22:13 PM

I am using the version 0.3.0.x where is possible to open a multiple log files and seach within them

Title: Re: Multiple Log check using Kazimir
Post by: Dionysis on December 04, 2015, 03:22:35 PM

Just checked my version, it's 0.3.0.1

I'm not a big Kazimir user though, with a 99% Linux environment, and OSX on my work machine, switching to Windows for log reading is more pain than it's worth.  So I generally use 'grep' to do multiple files, or 'less' if I need to go deep. 

Title: Re: Multiple Log check using Kazimir
Post by: Kubig on December 04, 2015, 03:27:15 PM

[quote author=Dionysis link=topic=9245.msg41675#msg41675 date=1449242555]
Just checked my version, it's 0.3.0.1

I'm not a big Kazimir user though, with a 99% Linux environment, and OSX on my work machine, switching to Windows for log reading is more pain than it's worth.  So I generally use 'grep' to do multiple files, or 'less' if I need to go deep.
[/quote]

For these purposes is great to use the Cygwin app on Windows. There you can use almost all Linux cmds, like usable grep, sed, less, tail, etc.

Title: Re: Multiple Log check using Kazimir
Post by: Dionysis on December 04, 2015, 04:00:49 PM

But that means you're using Windows.

:p

Title: Re: Multiple Log check using Kazimir
Post by: Kubig on December 04, 2015, 04:04:19 PM

On corporate PC yes, I am using Windows and I am not ashamed for that  ;D Personally, I prefer Linux. I have just mentioned very usable tool for log troubleshooting on Windows platform.

Title: Re: Multiple Log check using Kazimir
Post by: Dionysis on December 04, 2015, 05:05:48 PM

I stopped using Windows on my work PC about 6 years ago, best day of my life. ;)