Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: sunbabu15 on December 27, 2015, 11:58:08 AM

Title: SIP Error
Post by: sunbabu15 on December 27, 2015, 11:58:08 AM

Hi All,

We would like to implement monitoring on the Critical errors(SIP responses) being genrated in SIP server ?

Could someone please suggest what all errors to be included(like 400 and 404) ?

Note : We are using GVP 8.1 with Agent desktop as SIP end point integrated to WDE.

Regards,
Sunil

Title: Re: SIP Error
Post by: cavagnaro on December 27, 2015, 02:45:00 PM

Lol, read a little of that on Internet. A lot of free information for you to read is available there.

Title: Re: SIP Error
Post by: genesysguru on December 29, 2015, 11:51:08 AM

Hi,

This call depends on the complexity of the SIP call flows since in some callflows 4xx and other SIP status codes can be valid / not critical.

Regards
Craig

Title: Re: SIP Error
Post by: Gulden_NL on January 13, 2016, 01:41:45 PM

As stated before, positive codes in certain instances may not mean everything is fine.
However, 4xx, 5xx,6xx codes are a good place to start. Here's a link that can get you started: [url=https://en.wikipedia.org/wiki/List_of_SIP_response_code]https://en.wikipedia.org/wiki/List_of_SIP_response_code[/url]s