Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kateemail on February 02, 2016, 05:49:46 PM

Title: Pulse 8.5 - Default Dashboard and locking widgets
Post by: kateemail on February 02, 2016, 05:49:46 PM

we've successfully installed Pulse and now trying to allow only certain permissions profiles to see certain dashboards.  Permissions have been set up on GAX, and Dashboards need to default based on those permissions.

Any help on how to properly set a default dashboard?

Also, every time the window is re-sized the widgets move around and do not go back to the default arrangement...

Any help at all would be so great! thank you!

Title: Re: Pulse 8.5 - Default Dashboard and locking widgets
Post by: JohnRamella on February 02, 2016, 07:18:58 PM

The short answer.... upgrade to Pulse 8.5.103.05. Prior versions had a hokey implementation of 'default dashboard' - i.e. it is everyone's. Only way out was to setup individual user dashboards for themselves - way too time consuming.

Title: Re: Pulse 8.5 - Default Dashboard and locking widgets
Post by: kateemail on February 02, 2016, 07:33:15 PM

I am already on that version....

Title: Re: Pulse 8.5 - Default Dashboard and locking widgets
Post by: JohnRamella on February 02, 2016, 08:28:59 PM

Sorry... 8.5.103.03 and it was released a little over a week ago. "Default Dashboards" are gone - replaced w/ shared dashboards. You can now save them and users can access them (assuming the have the required permissions). lighttpd/webdav needs to be installed for Collector as well.