Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: nonny on February 25, 2016, 05:29:26 AM

Title: Add an input prompt to a copied GI2 report? Or add date range?
Post by: nonny on February 25, 2016, 05:29:26 AM

Hi guys

So some of the out of the box GI2 reports are set to accept only a single date input.  Has anybody come across a good resource that covers the steps needed to change that single date to be a start and end date range instead?

We have no actual BO training here, and minimal GI2 training.

Cheers


N