Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: mj on January 01, 1970, 12:00:00 AM

Title: VTO in Noterl Environment?
Post by: mj on January 01, 1970, 12:00:00 AM

I seen a reference to VTO in a posting regarding calls defaulting. It state that VTO may have control (Assuming you are in a Nortel Environment). What is VTO?

Title: VTO in Noterl Environment?
Post by: John Doe on January 01, 1970, 12:00:00 AM

Voice Treatment Option

Title: VTO in Noterl Environment?
Post by: mj on January 01, 1970, 12:00:00 AM

Thanks....